Privacy Policy
How we handle the personal information families and partners share with us.
Information We Collect
We collect the information you give us directly, such as your name, phone number, email address and the details of your enquiry. We also collect basic technical information about how this website is used, including pages viewed and approximate location, in order to keep the site working properly.
How We Use Your Information
Your information is used to respond to enquiries, arrange visits, prepare quotations, maintain estate records and send you material you have asked to receive. We do not sell personal information and we do not share it with third parties for marketing purposes.
Legal Basis and POPIA
We process personal information in line with the Protection of Personal Information Act, 2013. Processing is based on your consent, on the performance of an agreement with you, or on a legitimate interest in operating and maintaining the estate.
Storage and Security
Records are stored on access-controlled systems and in secured estate files. Only staff who require access in order to perform their duties are able to view personal records. Estate registers are retained indefinitely because they form a permanent record of memorial positions.
Cookies
This website uses cookies to remember your preferences and to understand how visitors use the site. You may accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time through your browser settings.
Your Rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete information that we are not required to retain. Send requests to our office and we will respond within a reasonable period.
Contact Us About Privacy
Questions about this policy can be sent to info@honeydewmemorialpark.co.za or raised by telephone on 011 054 5346 during office hours.